Privacy Policy

B2C Wholesale Ltd ("we", "us", "our") is committed to protecting your privacy. This policy explains how we collect, use, and safeguard your personal information when you visit our website or interact with us, in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Information We Collect

We may collect the following types of information when you use our website or contact us:

• Contact details you provide directly, such as your name, email address, or phone number, when enquiring about our products
• Business details, if you are enquiring as a trade or wholesale customer
• Basic technical information, such as browser type and general usage data, collected automatically for site performance purposes

2. How We Use Your Information

We use the information we collect only for legitimate business purposes, including to:

• Respond to your enquiries about our products and services
• Provide pricing, stock availability, and order-related communication
• Maintain accurate business records as required by UK law
• Improve our website and the products and services we offer

We do not sell, rent, or trade your personal information to third parties.

3. Legal Basis for Processing

We process your personal data under the following lawful bases: your consent (for example, when you contact us directly), and our legitimate business interests in responding to enquiries and maintaining customer relationships.

4. Data Sharing

We do not share your personal data with third parties, except where required to fulfil an enquiry or order (such as courier or payment providers, where applicable), or where required by law.

5. Data Retention

We retain personal information only for as long as necessary to fulfil the purposes outlined in this policy, or as required to meet legal, accounting, or reporting obligations.

6. Your Rights

Under UK GDPR, you have the right to:

• Request access to the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data, where applicable
• Object to or restrict certain processing of your data
• Withdraw consent at any time, where processing is based on consent

To exercise any of these rights, please contact us using the details below.

7. Cookies

Our website may use minimal, essential cookies required for basic site functionality. We do not use cookies for advertising or tracking purposes.

8. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page with a revised "last updated" date.